
Zoom Communications, Inc.
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Business profile
Zoom Communications, Inc. operates as an AI-first platform designed to enhance human connection in the workplace, serving a global customer base across the Americas, Asia Pacific, Europe, the Middle East, and Africa. The company's core offerings include Zoom Meetings, a robust solution for high-definition video conferencing, voice, chat, and content sharing accessible on a wide array of devices. Complementing this is Zoom Phone, a cloud-based telephony system, and Zoom Team Chat for seamless messaging and file sharing. Zoom is actively expanding its suite with integrated solutions like Zoom Mail and Calendar, and advanced tools such as Zoom Workflow Automation for building cross-application workflows without coding. The platform also features Zoom Docs for collaborative document creation, Zoom Whiteboard for interactive brainstorming, and Zoom Clips for easy video content capture. For customer-facing operations, Zoom provides Zoom Contact Center, an omnichannel solution, and Zoom Revenue Accelerator, a conversation intelligence tool. Furthermore, the company supports virtual and hybrid events through Zoom Events and Zoom Webinars, and offers Workvivo, an employee experience platform. Zoom's ecosystem is further enriched by Zoom Rooms for conference room technology, Workspace Reservation, the Zoom Developer Platform, and an App Marketplace for extensive integrations. The company caters to a diverse range of sectors including education, finance, healthcare, and government, alongside individual users, solidifying its position as a comprehensive communication and collaboration technology provider.